Aunt Bug’s Cabin RentalsReviews on record for auntbugs.com

Rented 2527 Jada Ln Sevierville, TN advertised ice maker had none, living room furniture needs replaced. The lazy boy back keeps going to floor so couldn’t sit in it, throw pillows on chairs look a 109 years old and dirty, has 5 remotes I. Living room and no instructions for them, tub in bedroom should be taken out jets are nasty, front deck lights dirty. Seems like dim 40 watt bulbs and ceiling fan light has big nest so light doesn’t help, motion light on front deck does not work so when you pull in at night you can’t see anything until you get front door open. Solar lights around deck does not work, dryer lint cloth on bathroom floor, has iron but no ironing board, circuit panel on outside of cabin and not covered cover down on ground below side deck, bathroom floor under edge of vanity looks black like it has never been cleaned, blind on front door broke, window sills had dead bugs, mattress crunchy needs replaced, and cabin outside and decks need resealed and stained, and hot tub is very small and old, top looks butnt inside and looks 20-25 years old. No books, games, cards, no blow dryer. Worse cabin we have ever stayed at in Pigeon forge area. Texted about remotes and no help. Have pics.

Cant give them a 0, so its a 1 star. They had a crazy rental agreement they hid until after I had paid. They weren't very honest with me. In my opinion they seem like a terrible company.

We scheduled for our cabin 3 months in advance. On the way the cabin was not ready but they said will be once we got there .we arrived first thing the Curtiain fell off door ,cabin was dusty ,television was difficult to get working ,the stand up pac man game would not play Pac-Man which was my favorite part then to top it off no hot water guy came 2 days later to turn hot water on broke knob instead left it broke for another day .several different bugs ……so we know they didn’t exterminated and being in the woods had nothing to do with it this was our second time first time we had no bugs. four day birthday trip ruined .we go to the office they don’t return money and offer us a free night along with a careless attitude letting us know they they only deep clean once a year and our cabin was dusty because it was sitting up a while I would never vacate there or recommend anyone else …Nashanda 9127371193 we were in miss behaving cabin.From Savannah.please find someplace worth you spending your money there are no Guarantees or customers service oh and we had one window with no curtains maybe there style idk

WHY IS THIS COMPANY STILL ALLOWED TO BE AROUND? Wish I would have read the reviews! Absolutely terrible experience at the Applebear cabin through Aunt Bug’s Cabin Rentals. I spent over $1,200 for a week-long stay and honestly feel like I wasted my money. The shower water never got hotter than lukewarm the entire week. After a long day, I expected to be able to take a hot shower, but apparently that was too much to ask. Instead of fixing the problem, management tried to blame it on me by suggesting that using their nasty-looking jacuzzi tub somehow caused the issue. The shower remained lukewarm for the entire stay, so their excuse was obviously worthless. The jacuzzi itself looked like something I would never want to get into. It did not appear clean and certainly did not inspire confidence that it was being properly maintained. The coffee maker leaked everywhere. Their solution was to replace it with the cheapest, most useless replacement imaginable, which didn’t even have a proper filter basket. That is not a repair—it’s a joke. The cabin didn’t even have basic silverware. A vacation rental charging these prices should at least provide enough utensils for guests to eat a meal without having to improvise. The bed was cheap, uncomfortable, and felt like it belonged in a budget motel rather than a cabin costing over a thousand dollars for the week. What really pushed this experience from bad to awful was the customer service. Once it became clear they were not going to fix the hot water issue, customer support gradually stopped responding altogether. No meaningful assistance, no accountability, and no compensation for a major problem that affected the entire stay. Aunt Bug’s was happy to take my money, but when it came time to address legitimate complaints, they disappeared. If you enjoy cold showers, poor maintenance, cheap furnishings, missing basic necessities, and customer service that ghosts you when something goes wrong, then Applebear may be the perfect cabin for you. Otherwise, save your money and book somewhere else.

Once we got checked in to dream weaver cabin#1527 in Gatlinburg to relax a bit we noticed the bed sheets and pillow cases had crazy amounts of dog hair and bugs in the bed. We knew the cabin was pet friendly. Which isn’t an issue. The issue is when you spend $500 dollars on a house for 2 nights you expect clean sheets. They did resolve that issue. There is black mold growing in the bathroom. The indoor jetted tub has massive duct tape in the bottom of it. We were told it was safe to use, but it looked disgusting and unappealing. Every Airbnb home I’ve stayed at provided some sort of hand soap at least this one did not. If you like bright lights shining in your face while you sleep, the broken bed is positioned perfectly for that. I so desperately wanted a refund to just get a hotel, that would at least provide you with complementary coffee. I’d give this zero stars and I hope everyone saves their money. Stay somewhere else. I’ll say they did offer us a different cabin…if we wanted to travel to a different town that wasn’t part of our vacation plans and destination.

Cabin of Terror!! We stayed at the Evening View in Pigeon Forge with Aunt Bugs to celebrate my birthday from 12/19/25- 12/24/25 and it was a NIGHTMARE! No hot water entire stay, Bat flying around cabin, floor in living room caving in, bathroom door with only shower won’t shut, had a spider in inside shower curtain while showering, Bugs crawling on us at night in the bed and flying around room, bugs in our clothes/ luggage and road to cabin so steep and dangerous it was terrifying! They offered us a discount to come back why would I ever want to experience that again?

Waste gas fumes for the entire visit, roaches, no remotes worked, was not cleaned, lights on coffe room doesn’t work due to a short, fireplace downstairs high fumes so room Was cold, hot tub was dirty …. Everyday was called. Just awful

We have found several Roaches in the cabin. The outside could definitely use some TLC clean up. The smell of mold, guess that’s why there is two air cleaners in there.The bedrooms mattresses is definitely needing replaced. It sinks in the middle bad.Didn’t use the hot tub smelled strong like bleach!! This is the Cabin called Creek Song #166 in pigeon Forge